"California Considers Banning Clear: The End of Skip-the-Line Travel?"

A "concierge service" that lets paying members bypass airport security lines is unfair to other travelers, California lawmaker says.

"California Considers Banning Clear: The End of Skip-the-Line Travel?"
entertainment
22 Apr 2024, 10:50 PM
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In a groundbreaking move, a new bill is being proposed in California that would prohibit security screening company Clear from operating at state airports. The legislation is aimed at companies that offer services allowing individuals to pay for expedited security screening, bypassing other travelers in the process.

Sen. Josh Newman, a California Democrat and the driving force behind the bill, has raised concerns about the implications of Clear's services. He argues that by allowing wealthier individuals to skip ahead in security lines, the company is creating an inequality among passengers waiting to be screened by Transportation Security Administration (TSA) agents.

"It's a matter of fairness to see individuals who are part of a concierge service being ushered to the front of the line while others have patiently waited their turn to go through TSA screening," Newman expressed to CBS MoneyWatch. "The travel experience can be taxing for everyone, and having Clear prioritize a customer over you and essentially tell TSA, 'Sorry, this person is more important,' can be incredibly frustrating."

If the bill is approved, Clear, a private security clearance company established in 2010, would be prohibited from operating in California airports. Clear charges members $189 annually to authenticate passengers' identities at airports and assist them through security, enabling them to skip TSA checkpoints. The service is utilized in approximately 50 airports throughout the U.S., as well as at sports stadiums and other venues.
A spokesperson for Clear chose not to comment on the proposition to ban the company's service in California.
"We are delighted to collaborate with nine airports in California — generating hundreds of jobs, distributing over $13 million in annual revenue with our California airport partners, and catering to nearly 1 million Californians," the company expressed in a statement to CBS MoneyWatch. "We are continuously liaising with our airline and airport partners, as well as local, state, and federal governments to ensure all travelers have a safer, more convenient checkpoint experience."
Senator Newman stated that his bill, SB-1372, does not aim to prevent Clear from operating its designated security lines separate from other passengers.
"The bill is not intended to penalize Clear or force it out of business. It aims to enhance traffic flow so that customers do not mix with the general public and create a moment of tension that is so aggravating to the average traveler," he remarked. "It only increases the stress in the line."

"It's about dignity"

The bill has bipartisan backing from Republican Sen. Janet Nguyen. The Association of Flight Attendants-CWA and the union representing Transportation Security Officers also endorse the bill.

However, facing opposition from major airlines such as Alaska Airlines, Delta Air Lines, JetBlue, and United, a new bill in California is set to be reviewed by the State Senate's transportation committee on Tuesday. These airlines argue that the bill could limit how airports handle security lines, potentially leading to a decline in passenger experience and negative impacts on business.

Notably, Delta, United, and Alaska all have partnerships with Clear, adding another layer of complexity to the situation.

Despite the challenges, the bill's sponsor, Senator Josh Newman, remains resolute in his goal to enhance the overall travel experience for the majority of passengers.

"This is about ensuring a sense of dignity in travel for those who cannot afford premium services," Newman emphasized. "While those who can afford it are welcome to do so, it should not come at the expense of the average traveler."