The mugs were part of the 2023 holiday Starbucks-branded gift sets, manufactured by Nestlé USA, and were available at Target, Walmart, and the military retail outlet Nexcom.
These gift sets were on sale both online and in stores from November 2023 to January 2024, priced at $10, $13, or $20, depending on the specific set. The Consumer Product Safety Commission issued a recall notice on Thursday, citing burn and laceration hazards associated with the metallic mugs. Nestlé USA, in a separate statement, mentioned that they became aware of the issues after receiving reports from consumers.
Below are the gift sets included in the recall:
- Starbucks Holiday Gift Set with 2 Mugs
- Starbucks Classic Hot Cocoa and Mug
- Starbucks Peppermint and Classic Hot Cocoas and Mug
- Starbucks Holiday Blend Coffee and Mug
Nestlé USA said the recall doesn't impact any other Nestlé USA or Starbucks-branded products.
Consumers should immediately stop using the recalled mugs, the CPSC said.
People who bought the mugs can either return them where they purchased them to receive either cash or a gift card refund, or receive a full refund from Nestlé USA.
To get a refund from Nestlé USA, affected consumers should visit this site and scroll down to "Leave Us a Message." Once click on "complaint," and select "recall" from the drop-down menu. Next, you'll have to attach a photo of the mug or provide the gift set identifier code — located on the bottom of the mug, then complete the form and hit "send."
Consumers don't need a receipt to receive a full refund, according to the recall notice.