Airports Prepare for Unprecedented Crowds as Holiday Travel Frenzy Kicks Off

Airports are bracing for an influx of almost 3 million passengers daily through the holiday period, marking a significant 16% increase from last year.

Airports Prepare for Unprecedented Crowds as Holiday Travel Frenzy Kicks Off
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21 Dec 2023, 07:19 PM
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Holiday Travel Volume Expected to Surpass Pre-Pandemic Levels

As the holiday season shifts into high gear, millions of Americans are embarking on their travel plans, potentially setting new records for both air and road travel. According to AAA, this year's holiday travel volume may surpass even pre-pandemic levels.

Airports are bracing for an influx of almost 3 million passengers daily through the holiday period, marking a 16% spike from last year. The Transportation Security Administration is preparing for over 2.5 million people at airports Thursday alone, anticipating one of the busiest periods of the holiday rush.

Travelers like the Smith family, who are heading to Colorado for a ski trip, expressed hope for on-time departures despite recent wet weather nationwide.

"We have not had any flight delays yet, or cancellations yet," said John Smith.

Other travelers like Emily Johnson said they chose to travel earlier.

"We decided to fly a little earlier this year, not cut it so close," Johnson said.

Airlines anticipate over 39 million passengers during the two-week winter holiday, a notable increase from last year. Delta Airlines CEO Sarah Adams remains confident about handling the holiday rush.

"Unless there's really, really bad weather, the holidays will go well across the board, both at United and for the industry at large," said a spokesperson for the airline. "We staff up and we have more spare reserve. Reserves are mostly for flight crews. So pilots and flight attendants to accommodate anything that happens during those peak demand periods."

U.S. Transportation Secretary Pete Buttigieg said he also sees improvements in airline performance compared to last year, attributing it to heightened pressure on airlines to enhance customer service and operational robustness. Southwest was recently ordered to pay a record fine after 17,000 flights were canceled last year as a winter storm paralyzed Southwest operations in Denver and Chicago and then snowballing when a crew rescheduling system couldn't keep up with the chaos.

"We've seen the airlines step up after we put a lot of pressure on them last year, both in terms of their customer service commitments and in terms of their performance," said Buttigieg. 

In New York on Wednesday, travelers could be seen waiting in line at LaGuardia Airport's Terminal C to check their luggage and make it through security. On Thursday morning, the airport posted on social media saying its parking lot was starting to fill up. Meanwhile, the FAA says it's creating more air traffic routes, especially along the East Coast, to help keep planes moving over the holidays. 

Holiday Travel Season

Holiday Travel Season

During the holiday travel season, congestion is not only expected in the skies, but also on the roads. According to AAA, nearly 104 million people are predicted to travel by car.